seedmapLegal Notice

seedmap operates as an online entertainment platform in jurisdictions where local law permits our service. We do not offer our services in regions where online wagering is prohibited, and we verify user location during account registration to ensure compliance with applicable law. This notice explains our legal framework, your responsibilities as a user, and the scope of seedmap's service availability.

Users of seedmap are responsible for confirming that access and use of our platform complies with the laws of their own jurisdiction. We provide this legal notice to be transparent about our operating principles, data handling, and the limits of our service. If you are unsure whether seedmap is available in your location, contact our support team before attempting to register.

Our commitment is to operate seedmap fairly and transparently within the legal boundaries we face. This page sets out the key legal principles that govern how we run our platform, what we require from users, and how we handle disputes or compliance inquiries.

Service Availability and Jurisdiction

seedmap is available only in jurisdictions where we have determined that our service complies with local law. Players in supported regions—including Jakarta, Surabaya, Bandung, Medan, and Semarangcan register and use our platform. Players outside these supported areas cannot open accounts, and if we detect that a user is accessing seedmap from a prohibited jurisdiction, we suspend the account immediately and return any funds to the original payment method.

We determine service availability based on local regulations at the time of account registration. If local law changes and our service becomes prohibited in your jurisdiction, we provide notice and allow existing users a transition period to withdraw funds before account closure. We do not continue to offer seedmap services in any jurisdiction where doing so would violate applicable law.

Location verification: We use multiple signals to verify user location, including IP address, payment method origin, and declared residential address. Users found to be accessing seedmap from prohibited jurisdictions may have their accounts closed without notice.

User Eligibility and Account Responsibility

To open an account on seedmap, you must be a legal adult in your jurisdiction and resident in a region where we operate. During registration, you provide your name, date of birth, and residential address. We verify this information against government-issued identification—passport or national ID card—and proof of address such as a utility bill. You are responsible for providing accurate information; false or misleading details may result in account suspension and forfeiture of funds.

Once your account is active, you are solely responsible for maintaining the security of your password and login credentials. We are not liable for unauthorized access unless the breach is directly caused by seedmap negligence. If you suspect unauthorized activity, report it to our support team immediately.

Data Protection and Privacy

seedmap collects and processes personal data—name, address, payment information, and transaction history—for account verification, anti-fraud purposes, and regulatory compliance. We encrypt all data in transit and at rest. We do not sell or share your personal information with third parties except where required by law or to process your payments through our banking partners.

For detailed information about how seedmap handles your data, your rights regarding that data, and how long we retain it, refer to our privacy policyYour data is stored on secure servers and access is restricted to seedmap staff with a legitimate need to process it. You may request access to your data or request deletion where permitted by law; contact our support team with your account ID and a formal request.

Data Collection: seedmap collects identity, address, and payment data during registration and ongoing account use for verification and compliance.
Data Security: We use industry-standard encryption and access controls to protect your information from unauthorized access or loss.
Third-Party Sharing: We share data with payment processors and banks only to the extent necessary to complete your transactions.
Retention Period: We retain account data for the life of your account plus a minimum of five years for regulatory and anti-fraud purposes.

Payment Processing and Withdrawal

seedmap accepts deposits through DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and Indonesian banks including mobile banking, local payment, online payment, and e-wallet. Deposits are processed instantly and credited to your seedmap account. Withdrawals are returned to your original payment method and are processed during standard business hours. We do not charge withdrawal fees, but your bank may impose their own charges.

We reserve the right to request additional verification—such as updated identity documents or proof of payment method ownership—before processing a withdrawal if we detect unusual activity or if the withdrawal amount exceeds a threshold set by our compliance team. This measure protects your account and our platform against fraud.

Our seedmap Platform Liability and Dispute Resolution

seedmap provides our platform on an "as-is" basis. We do not guarantee that our service will be uninterrupted, error-free, or free from security vulnerabilities, though we make reasonable efforts to maintain reliability and security. We are not liable for indirect or consequential losses—lost earnings, lost opportunity, or emotional distress—arising from your use of seedmap or disruptions to our service.

If you have a dispute with seedmap regarding an account balance, game result, or withdrawal, contact our support team with specific details. We investigate disputes within two business days and respond in writing. If we find merit in your claim, we correct your account; if not, we explain our decision. If you remain unsatisfied after our internal review, you may escalate your complaint to the regulatory authority in your jurisdiction.

Contact and Legal Inquiries

For questions about this legal notice, our terms of service, or our privacy practices, contact our support team through the channels listed on seedmap. Our team responds to standard inquiries within one business day and to legal or compliance inquiries within three business days. If you need to serve seedmap with legal process—subpoena, court order, or regulatory request—send documentation to our legal contact address, which our support team can provide on request.

seedmap remains committed to operating transparently and complying with applicable law in all jurisdictions where we provide service. This legal notice is current as of the date posted on our website. We update it when our operations or legal obligations change, and we notify users of material changes via email. Your continued use of seedmap after any update indicates your acceptance of the revised notice.